Effective Date: January 01, 2026
Allstate Capital Group (“Allstate,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our websites/landing pages (including https://acp.followupfactory.co/optin) and our communications (email/SMS).
Contact Information
Business Name: Allstate Capital Group
Address: 1600 Boston Providence Highway, Walpole, MA 02081, USA
Phone: +1 (800) 345-9740
1) Information We Collect
Identifiers & Contact Info: name, email, phone number, mailing address.
Inquiry/Service Details: appointments, order or account updates, preferences, notes you provide.
SMS Program Data: mobile number(s), opt-in category (non-marketing care and/or marketing), opt-out status, message metadata (time/date, delivery), support requests.
Technical Data: IP address, device/browser details, cookies or similar technologies used by our sites/landing pages.
Form Content/Consent: information you submit via our forms, including checkbox selections and consent text.
2) How We Use Information
To respond to inquiries, provide quotes, process or update orders, schedule and confirm appointments, and deliver services.
To send non-marketing customer-care texts (e.g., order updates, appointment reminders, service notifications) to users who opted into non-marketing messages.
To send marketing/promotional texts (e.g., offers, announcements) only to users who separately opted into marketing messages.
To operate and improve our sites/communications, perform analytics, prevent fraud/abuse, and comply with legal obligations.
3) SMS Text Messaging Program
“I consent to receive non-marketing text messages from Allstate Capital Group about my order updates, appointment reminders etc. Message & data rates may apply.”
“I consent to receive marketing text messages from Allstate Capital Group at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.”
Message Frequency: varies (recurring).
Cost: Message & data rates may apply.
Opt-Out: Text STOP to end; you may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. A one-time confirmation will follow.
Help: Text HELP for assistance or contact [email protected] / +1 (800) 345-9740.
No Purchase Required: Consent is not a condition of purchase.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
4) Sharing Your Information
We do not sell personal information. We may share limited data with:
Service Providers/Vendors: hosting, analytics, CRM, and A2P/SMS providers processing data on our behalf;
Legal/Compliance: when required by law or to protect rights;
Business Transfers: as part of a merger, acquisition, or asset sale.
5) Your Choices & Rights
SMS: reply STOP to opt out at any time; reply HELP for help.
Access/Correction/Deletion: email [email protected] (subject to legal/record-keeping requirements).
Cookies: control via your browser/device settings.
6) Data Retention
We retain information as reasonably necessary to provide services, maintain consent records, and meet legal obligations. Opted-out numbers are suppressed.
7) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
8) Children’s Privacy
Our services are intended for individuals 18+. We do not knowingly collect data from children under 13.
9) Changes to This Policy
We may update this Policy. The Effective Date will be revised when changes are posted.
10) Contact
Questions about privacy? [email protected] or +1 (800) 345-9740.